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30 days return period

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  • Nederlands
  • English

Returns and Exchanges

Not so happy with your order?
You can return your order, at your own expense and in the original packaging, within 30 days if it meets our return conditions.
First register your return in our return portal via the link below.

RETURN CONDITIONS

If we receive an item back that does not meet the return conditions below, unfortunately we cannot return it
accept. Of course we will send the item back to you in that case. We will charge shipping costs again
to return the item to you.

  • Sale items must be returned within 14 days. 
  • The costs of the return shipment are for the customer.
  • The order must be returned in its original packaging. 
  • The item must not have been worn, washed, altered or damaged. The labels must be attached to the item. 
  • Be careful with make-up: an item with make-up stains cannot be returned.
  • Orders that fall outside the return period of 30 days will not be returned.
  • No washing guarantee is given. Problems arising after washing are at your own responsibility.

CONTACT US

You can always email us if you have any questions, we're here for you! We can be reached through the following channels:




For questions or comments you can email to
support@hang-eleven.com

 



For questions you can always send a DM to Instagram.



And of course we can also be reached on Facebook!

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